# Troubleshooting

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### If your Git server is behind a firewall, make sure to whitelist the IP addresses used by GitConnector

{% content-ref url="../ip-whitelisting" %}
[ip-whitelisting](https://docs.gitconnector.com/ip-whitelisting)
{% endcontent-ref %}
{% endstep %}

{% step %}

### Organization repositories are not visible

1\. Go to your **GitHub** **Settings** page.

![](https://2054987018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MSOOCh6RFWjUVTIii6J%2Fuploads%2FocX9oeH0HxF9jXob6Wd2%2Fimage.png?alt=media\&token=ff0426d3-05c2-4655-8305-c021524dca3a)

2. Navigate to **Applications** and click on **GitConnector**.
3. Find your organization on the list and click **Grant**. If you do not see these buttons, then please switch to your organization account, navigate to **Third-party access**, and click on **Remove Restrictions**.
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{% step %}

### How to Hide the Default Development Panel in Jira Work Items

*Disabling unused development features helps reduce noise.*

[How To Remove or Edit Access to Development Panel from Jira Work Items](https://support.atlassian.com/jira/kb/how-to-remove-or-edit-access-to-development-panel-from-jira-issues/)

### 1. Remove the Development Field from Layout

This removes the panel from the issue UI.

**Steps:**

1. Go to **Project Settings → Work Items → Layout**
2. Find the **“Development”** field
3. Remove it from the layout

<figure><img src="https://2054987018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MSOOCh6RFWjUVTIii6J%2Fuploads%2FpDfY2fucY9HnkqdrAkBZ%2Fimage.png?alt=media&#x26;token=97f3881c-2cf9-4191-b71b-febdc8dd206e" alt=""><figcaption></figcaption></figure>

### 2. Remove “View Development Tools” Permission

This ensures users cannot see development data even if the field exists.

**Steps:**

1. Go to **Jira Settings → Work Items → Permission Schemes**
2. Open your permission scheme&#x20;
3. Locate **“View Development Tools”**
4. Click **Remove**
5. Remove all groups, roles, or users

<figure><img src="https://2054987018-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MSOOCh6RFWjUVTIii6J%2Fuploads%2FZWPeEfGMu2fMLmz1Yxvk%2Fimage.png?alt=media&#x26;token=c1618de0-0fb1-4644-b039-7b107e1fd329" alt=""><figcaption></figcaption></figure>

### 3. Disconnect Unused Git Integrations

Even with permissions removed, integrations may still attach some data.
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