Troubleshooting

1

If your Git server is behind a firewall, make sure to whitelist the IP addresses used by GitConnector

IP whitelisting

2

Organization repositories are not visible

1. Go to your GitHub Settings page.

1. Navigate to Applications and click on GitConnector.

2. Find your organization on the list and click Grant. If you do not see these buttons, then please switch to your organization account, navigate to Third-party access, and click on Remove Restrictions.

3

How to Hide the Default Development Panel in Jira Work Items

Disabling unused development features helps reduce noise.

How To Remove or Edit Access to Development Panel from Jira Work Items

1. Remove the Development Field from Layout

This removes the panel from the issue UI.

Steps:

1. Go to Project Settings → Work Items → Layout

2. Find the “Development” field

3. Remove it from the layout

2. Remove “View Development Tools” Permission

This ensures users cannot see development data even if the field exists.

Steps:

1. Go to Jira Settings → Work Items → Permission Schemes

2. Open your permission scheme

3. Locate “View Development Tools”

4. Click Remove

5. Remove all groups, roles, or users

3. Disconnect Unused Git Integrations

Even with permissions removed, integrations may still attach some data.