Security Statement
August 15, 2024
We use encrypted connections (TLS) whenever it is possible
We enforce 2FA (two-factor authentication) for core systems
We use source code dependency scanning tools
We host data provided by customers on DigitalOcean, Inc.
We create daily data backups on DigitalOcean, Inc. and Amazon Web Services
Daily data backups are available for a minimum of ten subsequent days
Our services are hosted on DigitalOcean, Inc.
Security Bug Fix Policy
The following table describes when we resolve security bugs in our products:
Severity | Resolution time |
Low | within 25 weeks of being reported |
Medium | within 6 weeks of being reported |
High | within 4 weeks of being reported |
Critical | within 2 weeks of being reported |
Last updated