Security Statement

April 4, 2021
  • We use encrypted connections (TLS) whenever it is possible

  • We enforce 2FA (two-factor authentication) for core systems

  • We use source code dependency scanning tools

  • We host all data provided by customers on MongoDB Inc. (AWS / N. Virginia (us-east-1).

  • Data backups are created daily

  • Daily data backups are available for ten subsequent days

  • Our services are hosted on DigitalOcean, Inc.

Security Bug Fix Policy

The following table describes when we resolve security bugs in our products:


Resolution time


within 25 weeks of being reported


within 6 weeks of being reported


within 4 weeks of being reported


within 2 weeks of being reported

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